One of the causes customers love having WordPress site is the capability to carry out numerous things themselves. Great, right? Why then it is preached that you need an expert management with WordPress?
As there are some unfaithful roads you require crossing. That is, plug-ins and WordPress updates. When you log into your WordPress dashboard you are usually greeted with what plugins need to be modified and if there is a core WordPress update. As they are mainly automatic updates you go forward and do them. 9 out of 10 times this works well. The 10th time however your shoot your website completely or screw up display or functionality.
Here are 3 cases to illustrate the above point:
Case number one:
For instance, I had a simple WordPress point release. I had done this revision to 20 other sites. But on this one site I clicked update and suddenly the screen went white. Site was gone. I back up sites on a usual basis, and in this case had just taken a complete backup. Getting it back was not as simple as you might think even with backup plugin. Restore failed. I was forced to FTP the backup files to the site. By chance this took care of it and the customer site was only down for few minutes. But, imagine the client who does not have the skill set or the talent to get their site back, their business exactly could be crippled for days.
Case number two:
In another instance I had a notification that an eCommerce customer had an update to their UPS plug-in. Seemed like a very easy update, as per the documentation. I made the revision and did some testing to the site. It appeared to be okay. But, I was mistaken. When you included something to your cart, you got a PHP fatal error. Yet again, luckily I had just taken a backup and could bring back the plugin to the earlier version. If not, a business which relies roughly 100% on their website would have been down. Though I am not a mastermind, I do know how to backup appropriately and I do know how to bring back. This way I had the whole site backed up on my server daily. So I could have got the client back up and running moderately fast.
Case number three:
I have a customer who employs a web calendar. The plug-in update came and again seems negligible. Well, this update in fact disabled the backend. You could not get to the dashboard! And now fortunately, again I knew what to do and once I stopped the plugin I could go back and grab the backup and again bring back the old version. If not, the customer would have been out of luck.
Running a WordPress site is not as simple as they make it sound. There are many things you need to know to keep it running smooth. So ensure you have someone on your side aiding you handle your website. That doesn’t imply you cannot do certain tasks yourself and save money. But you want someone in your corner to aid you, particularly in those times when you have problems. Not to say that the experts don’t have troubles as well, we do. But part of being a professional knows how to solve those problems which at times can seem impossible. If you need help with your website management, please contact us at Fortune Softech Paris. We are happy to help.